Please read our terms and conditions carefully before placing your order with CHEAP BEDS UK. CHEAP BEDS UK, may change, update, add or remove these terms and conditions at any time and therefore it is important to read it, every time you will make a purchase order. You agree to be bound by the terms and conditions as laid out below and they will govern each order that you place with us, except where specifically varied in writing. In the event of the customers order containing conditions contrary to these conditions of sale they are not accepted without written consent from Cheap Beds UK.
Cheap Beds UK may make change the specification of the Products which do not materially affect their quality and performance required to conform with any applicable statutory requirements where the Products are supplied to Cheap Beds UK’s specification. Photographs provided are for illustrative purposes only and may not exactly match the Product itself. Colours in photographs are for guidance only.
Cheap Beds UK aim to deliver your product within time period but no responsibility for later delivery due to circumstances beyond our control will be accepted. Delay will not be a reason for rejecting goods or terminating the contract. The Products will be only delivered to the address specified in the order unless otherwise agreed in writing by the Buyer and Cheap Beds UK. Products will be deemed to have been delivered once delivered to the specified address and Cheap Beds UK will not be liable to the Buyer for non-delivery of the Products. Cheap Beds UK does not need to satisfy itself that the person accepting delivery at the specified address is the Buyer (or authorized by the Buyer to accept the delivery). Goods delivered by carrier will require a signature to acknowledge receipt of the goods. Check that the number of boxes as stated on the drivers manifest matches the number of boxes being delivered, if it does not then just sign for the number of boxes received in good condition. If you are not able to fully examine the goods then you must sign as ‘UNEXAMINED’. If the goods are delivered and appear not in good condition, they must be signed for as ‘DAMAGED’ or rejected (where they will be returned by to Cheap Beds UK by the carrier). If you sign for the goods in good condition then you are confirming that the goods are not damaged. Once you sign for the goods in good condition then neither you or us can claim against the carrier for damage, so you must be sure before you sign. Once signed for in good condition Cheap Beds UK will accept no responsibility for subsequent claims in respect of damaged goods. In the event of goods being returned to Cheap Beds UK because of failure by the customer to receive the goods, the customer will be liable for the costs incurred in returning the goods to Cheap Beds UK. No re-delivery will be made until the customer has paid for the cost of a second delivery and reimbursed Cheap Beds UK for the cost of returning the goods to Cheap Beds UK
Goods delivered by Cheap Beds UK or by a third party contracted to undertake delivery on our behalf are delivered only to the inside of your doorstep. If you request that Goods are taken inside your property, or request any assistance with moving or assembly of items, then we or any third party contractor shall not be held liable or responsible for any damage to carpets, fixtures, fittings or the structure of your accommodation (e.g. plasterwork, brickwork) that may occur. It is at the customer's risk. Such an action is undertaken solely on your individual responsibility. Please note that any claims for damages arising from the above must be claimed with the buyers own insurance. Cheap Beds UK will not be held liable.
Please note that all the above deliveries are subject to good road/weather conditions. Cheap Beds UK cannot be held responsible for road closures, accidents and adverse weather conditions, that delay your delivery.
When a delivery date has been arranged with the customer and our delivery team arrive and the customer is not present to receive delivery, Cheap Beds UK reserves the right to charge the customer a minimum of £40 to cover the cost of the failed delivery.
Please note that if you request a call prior to delivery, this cannot be guaranteed. Our delivery times are outlined above.
Delivery without a signature - Please be aware that Cheap Beds UK and our contracted delivery teams require a signature at time of delivery. However, if you are unable to be present at time of delivery and you request the goods to be left with a neighbour or in a safe place, Cheap Beds UK will do so with the presence of a signed note from the customer stating to that effect. Upon delivery, the driver will take the note as proof of doing so. If goods are left at customers request and upon returning to the property find that the goods are not present, Cheap Beds UK will not be held reliable or responsible. This is undertaken at the risk of the customer.
Please note that many of our products/furniture are flat packed for home/self assembly. It is the responsibility of the customer to assemble the items or arrange for a competent third party to do so at their own expense.
Please be aware that Cheap Beds UK will not be liable to pay any form of compensation for late or failed deliveries. This also includes time taken off work to accept delivery or loss of income for rental properties.
If you are purchasing a replacement bed or mattress, Cheap Beds UK strongly recommend that you DO NOT dispose of your old items until delivery of the new goods has been made.
Please ensure when purchasing an item from Cheap Beds UK, that if you require any information regarding sizes and dimensions, you ask before placing your order. If you wish to return any items that are delivered that do not fit your requirements, there will be a returns fee of £40 payable to cover delivery/collection and administration costs.
If you wish to cancel an order after the delivery has been missed, at the time of delivery by returning the goods with the delivery driver or whilst your item is out for delivery, a £40 cancelation fee will apply.
Please note: Colours may vary in shade as there are many shades of blues, blacks, pinks, browns and especially white.
If you are asking for a refund because you have cancelled the order however, there is a charge of £40 per order this is to cover the cost of delivery and collection fee. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
Please research your product before buying from our site. No refunds or exchanges will be authorised if products are found cheaper after delivery has been accepted. Unwanted goods/wrongly ordered:
Goods will be collected at a charge of £40 per order. If you require an exchange there will also be a redelivery charge of £40. Goods must be returned in the original packaging they arrived in, in order to be collected. Please note: The items will not be collected if they are not safely or sufficiently packed.
Any mattresses received that are vacuum packed (rolled up), if you find that the mattress is not suitable, we would kindly ask for you to contact us and we will send you a mattress bag and to not to use it and re-wrap ready for collection or exchange.
All the firmness ratings advertised on our site for mattresses are given by us and are based on comparison of the different products we sell, if you wish to return an item due to it not meeting your firmness rating expectation a collection fee will be applicable of £40 per order.
If you cancel your order in writing before CheapBedsUK have dispatched it then CheapBedsUK will quickly refund your payment in full and cancel your order. If you wish to return an item please call us on 033 0100 5196 to authorise the return. Non authorised returns may be rejected.
We are happy to accept return of products in their original packaging only, and if in perfect condition and at the buyer’s cost. The original carriage charge will also not be credited, please read below...
All sales are final and we do not supply goods on a trial or return basis. However, you are entitled to cancel your order within 7 days from delivery of the goods for a full credit or refund less any applicable delivery charges on the following beses:
i) The goods must be unused and ‘as new’ in their original packaging including all manuals and accessories and the packaging must be in pristine condition, you must not puncture, cut or remove the plastic covering on a mattress or divan bed (for hygienic reasons).
Please note: "Unused" means unused, it doesn’t mean opened, used for a few days and then reboxed.
ii) Any items with broken security seals or have been unpacked from their original packaging will be deemed "used" and will not qualify for a refund or credit. iii) You must notify us within 7days from delivery date of your intention to return the goods IN WRITING (including by email). We will acknowledge this by email and your products must be received by us within 14 days of this acknowledgement. During this period it is your responsibility to return the products to us at your own cost and risk. We will not accept any goods back after this 14 days of period.
If goods are received back with missing or used consumables or accessories, the cost of the accessories will be charged to you or we may reject the return entirely. Goods received back in any condition other than ‘as new’ will be returned back to you at your cost or made available for you to collect. We are able to offer a collection service at £40 if required.
Cheap Beds UK Returns Address:- Cheap Beds UK Returns, 822 Manchester Road, Bradford, West Yorkshire, BD5 8DJ
If an item is faulty please contact us as soon as possible as many "faults" can be resolved quickly over the telephone. If the item needs to be returned you must return the faulty item directly yourself. When the goods have been received, inspected and found to be faulty we will despatch a replacement item to you as soon as possible. If the item is not found to be faulty it will be returned to you at your cost. This returns policy does not affect your legal rights.